Replication data for: Checklists and Worker Behavior: A Field Experiment

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Project Citation:

Jackson, C. Kirabo, and Schneider, Henry S. Replication data for: Checklists and Worker Behavior: A Field Experiment. Nashville, TN: American Economic Association [publisher], 2015. Ann Arbor, MI: Inter-university Consortium for Political and Social Research [distributor], 2019-10-12. https://doi.org/10.3886/E113604V1

Project Description

Summary: We analyze data from a field experiment in which an auto repair firm provided checklists to mechanics and monitored their use. Revenue was 20 percent higher during the experiment, and the effect is equivalent to that of a 1.6 percentage point (10 percent) commission increase. Checklists appear to boost productivity by serving both as a memory aid and a monitoring technology. Despite the large benefits to the firm, mechanics did not use checklists without the firm directly monitoring their use. We show that a moral hazard can explain why mechanics do not otherwise adopt checklists. (JEL C93, D82, L25, L81)

Scope of Project

JEL Classification:
      C93 Field Experiments
      D82 Asymmetric and Private Information; Mechanism Design
      L25 Firm Performance: Size, Diversification, and Scope
      L81 Retail and Wholesale Trade; e-Commerce

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Published Versions

V1 [2019-10-12]

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